Quick summary
Vietnam has four domestic carriers (post-2024 consolidation, with Pacific Airlines now a Vietnam Airlines subsidiary). They split the 2024 domestic market: Vietnam Airlines Group 46.9%, VietJet Air 43.3%, Bamboo Airways 6.8%, Vietravel Airlines 3.0%.
On reliability, the rank order inverts the market-share rank:
| Rank | Carrier | FY 2025 OTP | FY 2025 cancellation rate |
|---|---|---|---|
| 1 | Bamboo Airways | 83.2% | 0.2% |
| 2 | Vietnam Airlines | ~75-80% (mix of CAA-V departure / Cirium arrival) | 0.7% (H1) |
| 3 | Vietravel Airlines | 67.7% (H1) | 0.7% (H1) |
| 4 | VietJet Air | 55.0% (9M; industry laggard) | 0.6% (9M) |
The HCMC-Hanoi corridor is the world's 4th busiest domestic route — 11 million seats in 2025, USD 67 average one-way fare (-11% YoY).
The P&W GTF engine grounding removed 13.1% of Vietnam's national fleet from service by December 2025, contributing to H1 2025's industry-wide OTP plunge to 62.6% (-13.1 percentage points YoY).
The Civil Aviation Law 2025 (Law 130/2025/QH15) enters force 1 July 2026 — 19 days after this atlas publishes.
Why this atlas exists
Vietnam's aviation market is one of Southeast Asia's largest and grew the second-fastest in the world for several pre-pandemic years. Yet no English-language source consolidates the four domestic carriers' on-time performance, cancellation rates, route frequency, fare history, baggage policies, and operator-stability indicators on a single comparable basis.
The standard English coverage is one of three things: (a) a carrier-published press release that flatters the carrier's own metrics, (b) a paywalled Cirium or CAPA report aimed at airline industry buyers, or (c) a travel-blog round-up that conflates "biggest" with "best" and treats all four carriers as interchangeable. None of these triangulate against the regulator's actual data.
This atlas does. Every figure traces to one of four source types:
- CAA-V (Cục Hàng không Việt Nam — Civil Aviation Authority of Vietnam) monthly statistical bulletins, published in Vietnamese with a 3-4 month lag at https://caa.gov.vn/bao-cao-thong-ke.htm;
- Cirium Asia-Pacific OTP rankings and Southeast Asia monthly reports;
- OAG schedule data (Busiest Routes 2024 + 2025 reports);
- Carrier IR / financial reports published quarterly by the two listed carriers (Vietnam Airlines on HOSE as HVN, VietJet on HOSE as VJC).
The full source log lives at docs/research/pillar-6-sources.md in the repo.
Methodology
Cirium OTP and CAA-V OTP measure different things — this distinction matters and most consumer-facing coverage flattens it:
- Cirium measures arrival on-time (within 14:59 of scheduled gate arrival), based on data from 600+ industry sources covering 35+ million flights annually. This is the industry-standard "OTP" used in the global rankings.
- CAA-V publishes departure on-time (push-back from gate within 15 minutes of scheduled). Vietnamese press almost always cites CAA-V numbers when discussing "tỷ lệ đúng giờ" (on-time rate).
So when Vietnam Airlines posts a 81.8% Jan-Nov 2024 figure (CAA-V departure) and a 76.7% FY 2024 figure (Cirium arrival), both are correct — they're answering different questions. Arrival OTP is the figure that matters to passengers (it's when you actually arrive); departure OTP is what regulators measure for operational discipline.
Cancellation rate is more consistent: CAA-V publishes monthly cancellation counts per carrier, and the rate (cancellations ÷ scheduled flights) is calculated identically across carriers.
Quarterly splits are partially data-limited. CAA-V publishes monthly; press re-publishes YTD-cumulative (H1, 7M, 9M, FY). Quarter-by-quarter splits require manual aggregation from 12 monthly Vietnamese-language CAA-V PDFs — not undertaken in this atlas. Where Q3 2025 alone is discussed it's back-calculated from 9M minus H1.
Bamboo pre/post-2023 data is not historically comparable. Bamboo operated ~30 aircraft including 3 Boeing 787-9 widebodies on long-haul routes through 2022-23. After the October-November 2023 restructure it operates 8-11 narrowbodies on domestic + Bangkok only. The atlas reports post-restructure numbers and frames pre-2023 history separately.
No US DOT-style consumer complaint dashboard exists for Vietnam. CAA-V does not publish baggage-mishandling rates, denied-boarding rates, or complaint counts per 100,000 passengers in any English-accessible format. The atlas reports baggage policy and press-anecdotal complaint patterns with that gap stated.
Market context — the 4 carriers and the 2024 share split
| Carrier | IATA | Founded | Listed? | 2024 domestic share | Ownership status |
|---|---|---|---|---|---|
| Vietnam Airlines | VN | 1956 | HOSE: HVN | 46.9% (Group, incl. Pacific + VASCO) | State-controlled flag carrier; SkyTeam member since 2010 |
| VietJet Air | VJ | 2007 | HOSE: VJC | 43.3% | Privately controlled LCC; founded by Nguyen Thi Phuong Thao |
| Bamboo Airways | QH | 2017 (ops 2019) | unlisted | 6.8% | Him Lam Group controlling shareholder since Jun 2023 (debt-for-equity swap); FLC framing returned 2025 |
| Vietravel Airlines | VU | 2019 (ops 2021) | unlisted | 3.0% | T&T Group acquired 75% Dec 2024; Vietravel Holdings divested + brand terminated Nov 2025; rebrand pending Q2 2026 |
Pacific Airlines is Vietnam Airlines' subsidiary brand — distinct IATA (BL) but commercially integrated, operating 3 leased A321s from VNA since its June 2024 reboot. VASCO is Vietnam Airlines' regional sub-brand. Both are folded into the VNA Group share above and not treated as standalone carriers in this atlas.
Two market dynamics matter for atlas readers:
- The big-two duopoly is durable. Vietnam Airlines Group + VietJet together carry ~90% of domestic passengers. Bamboo and Vietravel combined are <10%. New-entrant scenarios under the Civil Aviation Law 2025 are possible but not pre-2030.
- The reliability ranking inverts the market-share ranking. The smallest carriers (Bamboo, Vietravel) post the strongest punctuality numbers. This is partly a small-fleet artefact (fewer schedule-recovery problems propagate) and partly a deliberate post-restructure positioning by Bamboo, which has explicitly marketed OTP leadership.
The master comparison table
All 4 carriers, all 8 atlas dimensions, in one view:
| Dimension | Vietnam Airlines (VN) | VietJet Air (VJ) | Bamboo Airways (QH) | Vietravel Airlines (VU) |
|---|---|---|---|---|
| 2024 domestic share | 46.9% (Group) | 43.3% | 6.8% | 3.0% |
| FY 2025 OTP (CAA-V) | ~75-80% est. | 55.0% (9M; lowest) | 83.2% (highest) | 67.7% (H1) |
| FY 2024 OTP (Cirium arrival) | 76.7% (6th Asia-Pacific) | not in top 10 | not in top 10 | not in top 10 |
| FY 2025 cancellation rate | 0.7% (H1) | 0.6% (9M) | 0.2% (lowest) | 0.7% (H1) |
| Top route | HAN-SGN: 24-29 daily | HAN-SGN: 24-30 daily | HCMC-Hanoi: ~7-8 daily | HAN-SGN: 1-2 daily |
| Fleet (mid-2026) | ~96 (51 A321ceo + 20 A321neo + 3 A320 + 13 A350-900 + 17 B787) | ~130 (39 A321neo + 24 A320 + 42 A321 + 8 A330-300) | 8-11 (all A320/A321) | 3 (1 A320 + 2 A321) |
| International routes | 42 destinations / 23 countries | 169 routes / 42 cities | HCMC-Bangkok DMK only (since Nov 2024) | HAN/SGN-Bangkok scheduled + charters |
| Carry-on allowance | 12kg Economy / 18kg Biz | 7kg Eco/Deluxe | 7kg | 7kg (12kg Optimal) |
| Checked included Economy | Yes (1×23kg intl) | No — add block | Yes (20kg domestic / 30kg intl) | No — add block |
| FY 2024 profit/loss | VND 7.72T profit (record, ended 4-yr loss) | VND 1.30T profit (+697% YoY) | restructuring loss continuing | not separately disclosed pre-T&T |
| FY 2025 profit/loss (prelim) | >VND 8.45T pre-tax (record) | ~USD 81M PAT (+51% YoY) | targeting 2025 break-even | T&T-era profitability TBC |
| Alliance | SkyTeam (since 2010) | None | None | None |
The two cleanest takeaways from this table:
- VietJet is the operational laggard, financially strong. 9M 2025 OTP 55.0% (well below 64.6% industry average), but FY 2025 PAT up 51% YoY. Customers pay for OTP performance through the form of delays; shareholders are paid in profit.
- Bamboo is the operational leader, financially fragile. FY 2025 OTP 83.2% (industry-leading), cancellation 0.2% (lowest), but the post-restructure operation has not yet hit consistent profitability and the cap-table is opaque.
1. Vietnam Airlines (VN — flag carrier, SkyTeam)
Founded: 1956 (as a state aviation directorate; commercial JSC from 1996). Hub: Noi Bai (HAN). 2024 domestic share: 46.9% (Vietnam Airlines Group, including Pacific Airlines + VASCO).
On-time performance: FY 2024 Cirium arrival OTP 76.7%, ranked 6th in Asia-Pacific (the only Vietnamese carrier in Cirium's top 10 regional rankings). CAA-V departure OTP for Jan-Nov 2024 was 81.8% (80,944 of 98,985 flights on-time, vs 73.7% industry average). May 2025 single-month Cirium SE Asia: 85.11%, #1 in Southeast Asia. H1 2025 CAA-V departure: 71% as the industry-wide rate plunged to 62.6%. The gap between Cirium (arrival) and CAA-V (departure) is meaningful — VN's flights tend to depart roughly on time and arrive slightly later, consistent with congested airspace at HAN and SGN.
Cancellation rate: 0.8% November 2024; 0.7% H1 2025 (438 cancellations); February 2025 saw 50 cancellations on 9,323 flights — the worst single-month carrier-level cancellation count for VN in the 2024-25 cycle, attributable to P&W GTF engine groundings.
Routes: HAN-SGN at 24-29 daily flights (~48% market share on the corridor, 3.44M passengers); HAN-DAD up to 17 daily; SGN-DAD a top corridor; HAN-CXR 4 daily; SGN-PQC. Effective 1 April 2026, 7 domestic routes were suspended (Hai Phong-Buon Ma Thuot, Hai Phong-Cam Ranh, Hai Phong-Phu Quoc, Hai Phong-Can Tho, SGN-Van Don, SGN-Rach Gia, SGN-Dien Bien) — fuel-cost driven, not regulator-driven. The international network is the carrier's growth thesis: 42 destinations / 23 countries at present; end-2025 target 72 international routes / 38 destinations / 21 countries. 2025 added 14 international routes (Copenhagen, Bengaluru, Hyderabad); 2026 launches include Amsterdam (A350 from HAN), Phuket, and Milan.
Fares (HCMC-Hanoi current): from VND 1,292,000 (~USD 50) one-way HAN→SGN, from VND 804,600 (~USD 32) SGN→HAN. The directional asymmetry reflects directional demand.
Baggage: Economy 12kg carry-on (1×10kg + 1 accessory), one piece ≤23kg checked international Economy included; Business long-haul 2×32kg checked. Asia-Europe weight concept: 30kg Economy / 40kg Business.
Operator stability: FY 2024 pre-tax profit VND 7.72 trillion (~USD 308M) — record, ended a 4-year loss streak (FY 2023 loss exceeded VND 5.3T). 9M 2025 revenue VND 90,177B (+4.58%), profit VND 7,174B (+14.5%). FY 2025 preliminary revenue >VND 123 trillion (+10%), pre-tax profit >VND 8,450B — second consecutive record. Debt-to-asset ratio in 2024 was 111% (liabilities exceeded assets, negative equity overhang) — the National Assembly approved a VND 22 trillion share issuance in November 2024 and shareholders approved a further VND 9,000B equity increase in 2025 to address this. 18 February 2026: signed a 50-aircraft Boeing 737 MAX 8 order worth USD 8.1 billion — Vietnam Airlines' first single-aisle Boeing buy, alongside an existing widebody-expansion plan (+30 widebodies 2028-2032; fleet targets of 150 aircraft by 2030 and 200+ by 2035).
Pacific Airlines (subsidiary): paused operations March 2024; resumed 26 June 2024 with 3 leased A321s from parent, now reduced to maintaining its Air Operator Certificate with ≥12 domestic destinations.
2024-25 incidents: A350 flight VN248 (HCMC-Hanoi) hit severe turbulence on 19 May 2025; no injuries, safe landing. A 787 was diverted to Turkey in May 2025 on an international flight. P&W GTF engine grounding affected up to 12 A321neo at peak (~20% of domestic fleet for up to 300 days each).
Use case: Book Vietnam Airlines for full-service travel where you want predictability, SkyTeam mileage credit, and included checked baggage. The Cirium #6-Asia-Pacific punctuality ranking is real on the metric Cirium measures (arrival OTP) and is the strongest international-comparable reliability signal among Vietnamese carriers.
2. VietJet Air (VJ — largest LCC, listed)
Founded: 2007 (operations 2011). Hub: Tan Son Nhat (SGN) + Noi Bai (HAN). 2024 domestic share: 43.3%.
On-time performance: Jan-Nov 2024 CAA-V departure OTP 63.0% (~100,000 flights — the largest scheduled operation in Vietnam). April 2025: 43.3% — record low, below all other Vietnamese carriers, during the Reunification Day / Labour Day holiday peak. H1 2025: 50.6%, lowest of the 6 carriers tracked; 7M 2025: 51.6%; 9M 2025: 55.0% (industry average 64.6%). VietJet has been the industry OTP laggard throughout the 2024-25 cycle.
Why so persistently low? Three compounding causes per Vietnamese aviation press: (1) largest schedule density leaves the smallest delay-absorption buffer; (2) P&W GTF engine grounding disproportionately affected VietJet's A321neo fleet; (3) April 2025 ground-handling transition at SGN — VietJet took over ground services from SAGS during the holiday peak, causing mass delays. The carrier issued e-vouchers (VND 500K domestic / VND 1M international) for delays ≥2 hours.
Cancellation rate: 0.6% Jan-Nov 2024; 0.5% H1 2025 (323 flights); 0.6% 9M 2025 (519 flights). Cancellation rates sit within normal LCC range — VietJet's reliability problem is delay, not cancellation.
Routes: HAN-SGN ~24-30 daily (168-210 weekly per aggregators); HAN-DAD and SGN-DAD route totals ~800K passengers/year each; HAN-Con Dao 2 daily (recently launched). New 2025 domestic launches: HAN-Tuy Hoa, DAD-Nha Trang from 1 June 2025. International is the growth story: 169 international routes operated 9M 2025 (vs 50 domestic), 219 routes total. India 10 routes / 78 weekly flights. Japan 138 weekly flights (new HCMC-Nagoya 4× weekly and HCMC-Fukuoka 3× weekly from April 2025). Australia: 4 cities, all consolidated to HCMC base from September 2025. Singapore-Phu Quoc launched May 2025. First US route in preparation.
Fares: USD 45-49 base SGN-HAN booking aggregator quotes; OAG-reported 2025 HCMC-Hanoi corridor average USD 67 (-11% YoY).
Baggage: 7kg carry-on (Eco/Deluxe), 56×36×23cm. Checked NOT included in base fare — add 15kg/20kg/30kg/etc. block packages. Gate-weighing strict: VND 60,000/kg domestic surcharge, VND 450,000/kg international. Vietnamese consumer press (mia.vn, vietair.com.vn, viral Riviu Street Food Facebook posts) documents the gate enforcement and advises pre-purchase ≥3 hours before departure.
Operator stability: FY 2023 revenue VND 62.5T, PAT only VND 344B. FY 2024 turnaround: revenue VND 71.5T aviation, PAT VND 1.301 trillion (~USD 52M, +697% YoY). 9M 2025 revenue VND 52.8T, pre-tax profit VND 2.05T (+17% YoY). FY 2025: revenue VND 82.1T (~USD 3.16B), PAT ~USD 81M (+51.2% YoY). Total assets Dec 2024: VND 99.5T; liabilities ~VND 46.6T; debt-to-equity 2.12× (vs global airline average ~5×); liquidity ratio 1.71×. Largest 2025 fleet expansion in carrier history: 22 aircraft delivered. Order book: 100 A321neo MoU (Paris Air Show June 2025), 20 A330neo (May 2025), 44 GTF A321 (February 2026).
Major 2025 legal events:
- April 2025: UK High Court ordered VietJet to pay USD 181.8 million to FW Aviation over four defaulted A321neo lease agreements — pandemic-era leasing dispute, high-profile post-COVID aviation-finance test case. VietJet appealed; judgment stands.
- November 2024: Singapore ASAS sanctioned VietJet for misleading "Green Friday" environmental claims; ad ordered removed.
Use case: Book VietJet for low-fare leisure travel where punctuality is not load-bearing. The price advantage on HCMC-Hanoi (USD 45-49 base) is real and the schedule density gives the most same-day flexibility. The trade-off is documented stricter baggage enforcement and a meaningfully lower probability your flight departs on time during peak periods. Pre-purchase checked baggage online — gate-counter rates are punitive.
3. Bamboo Airways (QH — restructured hybrid, punctuality leader)
Founded: 2017 (operations 2019). Hub: Tan Son Nhat T3 (since 18 August 2025); originally HQ in Quy Nhon (Binh Dinh). 2024 domestic share: 6.8%.
On-time performance: Industry leader throughout 2024-25. Jan-Nov 2024 CAA-V departure OTP 83.6% (~15,400 flights). FY 2024 implied OTP ~83.7%. Tet 2025 (January 2025): 84.3% — #1, vs 60% industry average that month. H1 2025: 81%, #1 of 6 carriers as industry plunged to 62.6%. FY 2025: 83.2% — #1, down only 0.5 percentage points YoY. Bamboo's OTP leadership is partly a small-fleet artefact (fewer schedule-recovery problems propagate) and partly a deliberate post-restructure positioning — Bamboo has marketed OTP performance explicitly since 2024.
Cancellation rate: FY 2024 0.7%; Jan-Nov 2024 0.1% (sector-leading low); 10M 2025 0.1% (19 cancellations); FY 2025 0.2% (24 flights cancelled) — lowest of any Vietnamese carrier.
The 2023-24 restructuring (the most important context):
- Peak fleet 2022-23: ~30 aircraft including 3 Boeing 787-9 widebodies on long-haul.
- March 2022: Founder Trinh Van Quyet (FLC Group) arrested for stock manipulation + fraudulent appropriation.
- June 2023: Him Lam Group (real estate, controlled by Duong Cong Minh — also Sacombank chairman) became controlling shareholder via debt-for-equity swap; VND 7,720 billion of debt converted to equity, Le Thai Sam becoming largest shareholder; ex-Japan Airlines deputy CEO Oshima Hideki took over as chairman.
- October-November 2023: All long-haul routes terminated. Hanoi-London Gatwick halted 18 Oct 2023; HCMC/Hanoi-Frankfurt halted 4 Nov 2023; HCMC-Sydney/Melbourne and Hanoi-Melbourne halted 4 Nov 2023. All 3 Boeing 787-9 widebodies returned to lessors.
- April 2024: Fleet reduced to 8 narrowbodies (A320/A321) only.
- August 2024: Quyet sentenced to 21 years total (18 years for fraudulent appropriation of property + 3 years for stock manipulation). Faros Construction's capital had been fraudulently raised from VND 1.5 billion to VND 4.3 trillion (~USD 171M) with approximately 25,000 victims; ~USD 146M illegally appropriated 2017-2022.
- September 2024: CEO Luong Hoai Nam temporarily banned from exiting Vietnam over unpaid Binh Dinh provincial tax obligations.
- November 2024: First post-restructure regular international service restored — HCMC-Bangkok Don Mueang (QH323/324, daily, A321).
- June 2025: Quyet's sentence reduced from 21 years to 7 years on appeal, plus VND 4 billion fine on the manipulation count.
- 2025: Press reports a return-to-FLC-Group framing following Quyet's reappearance in public life; legal cap-table remains opaque.
Fleet status mid-2026: 11+ aircraft (Mid-2024 AGM target: 12 by EOY 2024, 18 by EOY 2025). 2026 domestic capacity raised 16% YoY for peak travel season.
Routes: HCMC-Hanoi ~53 weekly flights (~7-8/day). Domestic network: HCMC + Hanoi + Vinh + Thanh Hoa + Hai Phong + Da Nang + Quy Nhon + Nha Trang + Phu Quoc + Da Lat. International: HCMC-Bangkok DMK only.
Fares: USD 33-90 one-way HCMC-Hanoi aggregator range; no consistent VND press fare history.
Baggage: 7kg carry-on (56×36×23cm). Economy domestic 20kg / international 30kg checked INCLUDED in base fare — the most generous LCC-tier checked allowance among Vietnamese carriers. Single bag ≤32kg, sum of dimensions ≤203cm. Pre-purchased excess in 5kg increments saves up to 70% vs airport rate.
Use case: Book Bamboo if punctuality is the priority. The FY 2025 83.2% OTP and 0.2% cancellation rate are the strongest reliability numbers in the Vietnamese market — albeit on a small operation (~11 aircraft) with limited same-day flexibility if a flight is cancelled. The included 20kg domestic checked baggage is a meaningful saving vs VietJet for travellers with bags. The operator-stability story is genuinely complex; the fleet and operation are clean today but the corporate-ownership trajectory remains uncertain.
4. Vietravel Airlines (VU — smallest, rebrand pending)
Founded: Licensed December 2019; first commercial flight 25 January 2021. Original hub: Phu Bai (Hue). Current hub: Hanoi (post T&T takeover). 2024 domestic share: 3.0%.
The pending brand change: Late 2024, T&T Group (Hanoi-based conglomerate, also owner of Hanoi FC) acquired ~75% via subsidiaries T&T Airlines and T&T SuperPort. Vietravel Holdings (parent of the Vietravel tour operator) retained ~25%. November 2025: Vietravel Holdings board approved full divestment and termination of "Vietravel" brand use by the T&T-controlled carrier. Rebrand planned for Q2 2026; new name not announced as of this atlas's publish date. The atlas treats the carrier as "Vietravel Airlines (T&T-controlled, rebrand pending)" — next quarterly refresh will update terminology.
On-time performance: November 2024 monthly 73.9% (4th place that month, above industry average). H1 2025: 67.7% — 5th of 6 carriers but above the 62.6% industry average. Full-year 2025 Vietravel-specific OTP figure was not separately re-published in the press extracted for this atlas (only Bamboo and VietJet were named in the FY 2025 industry roll-up).
Cancellation rate: 2.3% November 2024 (highest among carriers that month — small-fleet artefact when one or two cancellations represent a meaningful proportion of monthly operations). H1 2025: 0.7% (15 flights cancelled out of 2,209 operated).
Operational scale H1 2025: 2,209 flights, 400,000 passengers, 88% load factor — high utilisation reflecting the charter-first model and limited capacity.
Fleet (October 2025): 3 aircraft — 1× A320-200, 2× A321-200, all Airbus narrowbodies. First owned aircraft (vs leased) delivered end June 2025; second (A320) on 4 August 2025; third in procurement. Targets: 10 by end of 2025, 20 by 2026, 30-50 by 2030. Confidence on fleet targets is moderate — the original target was 25 by 2025 and has slipped.
Routes: Domestic network of 6 cities — Hanoi, HCMC, Hue, Da Nang, Nha Trang, Phu Quoc. Each route 1-2 daily flights. International: HAN-Bangkok Suvarnabhumi launched 16 December 2022 (first scheduled international); HCMC-Bangkok 9 February 2023; HAN-Bangkok resumed 24 April 2026 after a suspension. Charter programme via Vietravel Holidays parent: Daegu, Muan (South Korea), Macau, Sanya (China). T&T-era ambition: SE Asia + NE Asia + Middle East by 2030.
Fares (HCMC-Hanoi): Typically the lowest aggregator quote, from USD 35 one-way late 2025 / early 2026.
Baggage: 7kg carry-on Wisdom/Standard/Common fares; 12kg Optimal. Checked NOT included — add 5/10/15/20/25/30/35/40kg packages; single piece ≤32kg, total dimensions ≤203cm; 35-40kg allowances must be split across ≥2 bags.
Use case: Book Vietravel Airlines only on routes where it's the cheapest option and you don't need same-day rebooking flexibility. A 3-aircraft fleet is operationally fragile — one aircraft on the ground means several routes affected. The pending rebrand makes the carrier harder to recommend to first-time visitors until the new brand is established (post-Q2 2026). For Joy-style central-Vietnam travel where Hue or Da Nang is an origin, Vietravel's domestic route map can occasionally be the only direct option.
The HCMC-Hanoi corridor — Vietnam's flagship route
The HCMC-Hanoi corridor is the 4th busiest domestic route in the world, holding that rank for an 8th consecutive year in 2024 per OAG. The figures matter for atlas readers because choosing a Vietnamese carrier means, more often than not, choosing one on this corridor:
| Metric | 2024 | 2025 |
|---|---|---|
| Scheduled seats | 10.63 million (Oct 2023-Sep 2024) | 11 million (+4% YoY, +8% vs 2019) |
| Actual passengers flown | >9 million (~22% of Vietnam total domestic) | — |
| Single-month peak | August 2024: 949,249 seats | — |
| Average one-way fare | ~USD 75 | USD 67 (-11% YoY) |
| Carriers operating | 5 (sometimes 6 counting Pacific separately) | 5 |
| Sector distance | ~1,000 km | ~1,000 km |
| Vietnamese press name | đường bay vàng ("golden route") | đường bay vàng |
Why so dense? The corridor connects the capital and the largest commercial centre over a 1,000+ km distance — ground alternatives (rail, road) cannot compete on travel time. The bullet-train alternative would take 5-6 hours minimum; the existing rail journey takes 30+ hours. Air mode is structurally locked in for any travel where time matters.
Daily flight count (derived): ~10.6M seats / 365 days / ~180 average seats per flight ≈ 160 flights/day one-way (~80 round-trips). CAA-V does not publish a clean daily flight count for this corridor — the figure is derived, not directly sourced.
Carrier mix on the corridor:
- Vietnam Airlines: ~48% market share (3.44M passengers in 2024)
- VietJet: ~30-35% (2.3M passengers route total)
- Bamboo Airways: ~7-8%
- Pacific Airlines (VNA subsidiary): single-digit
- Vietravel: <1%
Fares 2025 by carrier (one-way HCMC-Hanoi base):
- Vietnam Airlines: VND 1,292,000 (~USD 50) HAN→SGN; VND 804,600 (~USD 32) SGN→HAN
- VietJet: from USD 45-49 aggregator
- Bamboo: USD 33-90 aggregator range
- Vietravel: from USD 35
System-wide pressures affecting all carriers
The Pratt & Whitney GTF engine grounding (ongoing)
The most consequential operational pressure on Vietnamese aviation in the 2024-25 cycle is not carrier-specific — it's the global Pratt & Whitney Geared Turbofan (GTF) engine inspection programme that has grounded a substantial share of the world's A320neo / A321neo fleet for extended periods.
By December 2025, CAA-V reported 13.1% of Vietnam's national commercial fleet grounded:
- 24 Airbus A321neos
- 3 A350s
- 1 A320ceo
Vietnam Airlines was hit hardest — 12 A321neos grounded at peak, equivalent to ~20% of its domestic fleet, with grounding periods up to 300 days each. VietJet's A321neo fleet was also materially affected.
The grounding contributed to H1 2025's industry-wide OTP plunge to 62.6% (down 13.1 percentage points YoY) by compressing seat capacity on dense routes — when 13% of seats disappear from a market that was already running close to capacity, the system loses delay-absorption buffer and small disruptions cascade into significant delays.
Return-to-service is rolling through 2026-2027. Practical impact for atlas readers: book earlier than feels necessary; expect tighter availability at peak; consider Vietnam Airlines wide-body redeployments on what used to be A321neo routes (the A350 deployment on selected domestic services is one tell).
Tan Son Nhat airspace easing (December 2025 - March 2026)
Vietnam's Ministry of National Defense approved a trial reduction of the airspace restriction over Ho Chi Minh City's Tan Son Nhat Airport from 3,000m to 1,500m from 19 December 2025 through 31 March 2026, specifically to ease congestion in the Tan Son Nhat - Bien Hoa - Long Thanh corridor during Lunar New Year peak. The trial result will inform whether the change becomes permanent or reverts.
Civil Aviation Law 2025 — enters force 1 July 2026
Law 130/2025/QH15, passed by Vietnam's 15th National Assembly on 10 December 2025 — Vietnam's first comprehensive rewrite of civil aviation law in over a decade. 11 chapters, 107 articles. Enters force 1 July 2026 (19 days after this atlas publishes).
Material changes include:
- Modernised passenger-rights provisions (relevant to compensation for delays / cancellations)
- Updated slot-allocation rules at congested airports (Tan Son Nhat in particular)
- Revised licensing framework for new entrant carriers
- Safety oversight aligned with the 2025-2028 National Aviation Safety Plan filed with ICAO
The next quarterly refresh of this atlas (October 2026, after CAA-V Q3 release) will update terminology from "enters force" to "in force" and reflect any early implementation guidance issued by CAA-V.
Other 2024-25 disruptions
- Typhoon Wipha (July 2025): Multiple flights disrupted across carriers.
- Tan Son Nhat system failure: Long delays reported at SGN (date not extracted).
- Drone / laser incursions at Noi Bai: UFO sightings up 11%+ YoY; 24 separate laser-targeting incidents in 2024-25. June 2025: Tho Xuan (Thanh Hoa) airport temporarily closed after a UFO sighting; multiple VietJet flights diverted.
- June 2025 Noi Bai ground collision: A Vietnam Airlines A321's vertical stabilizer clipped by the wingtip of a Vietnam Airlines B787 during taxi at HAN. No injuries.
- Safety incidents Dec 2024 - Jun 2025: CAA-V registered 36 Category-D (low-level) incidents in the 6-month window.
Baggage policy comparison — what you actually carry
The baggage rules drive a meaningful share of the perceived "cheap fare" delta between carriers. The atlas compiles published policy + press-anecdotal enforcement pattern below:
| Carrier | Carry-on (Econ) | Checked included Econ | Gate overweight | Notes |
|---|---|---|---|---|
| Vietnam Airlines | 12kg (1×10kg + accessory) | Yes — 1×23kg international | not extracted | Long-haul Business 2×32kg; Asia-Europe weight concept 30kg Econ |
| VietJet | 7kg | No — block packages | VND 60,000/kg domestic; VND 450,000/kg international | Strictest gate-weighing in Vietnamese press |
| Bamboo Airways | 7kg | Yes — 20kg domestic / 30kg international | Pre-purchase saves up to 70% vs airport | Most generous LCC-tier checked allowance |
| Vietravel | 7kg Wisdom/Standard; 12kg Optimal | No — block packages | not extracted | 35-40kg must split across ≥2 bags |
The practical math on HCMC-Hanoi: A USD 50 Vietnam Airlines fare with included 23kg checked is comparable in total cost to a USD 35 VietJet base fare + USD 12-15 for a pre-purchased 20kg checked bag = USD 47-50. The headline price gap closes when you account for baggage. The "cheap fare" advantage on VietJet is most real for travellers carrying only the 7kg carry-on.
Caveat — no consumer-complaint dashboard. CAA-V does not publish baggage-mishandling rates, denied-boarding rates, or complaint volumes per 100,000 passengers in the format US DOT publishes its Air Travel Consumer Report. Vietnamese consumer press tracks gate-enforcement strictness anecdotally (mia.vn, vietair.com.vn, Riviu Street Food Facebook group on VietJet specifically); a systematic complaint count is not available.
Operator stability comparison
| Carrier | FY 2024 result | FY 2025 result | Key risk |
|---|---|---|---|
| Vietnam Airlines | VND 7.72T profit (record) | >VND 8.45T pre-tax (record) | Debt-to-asset 111% in 2024; capital raises ongoing |
| VietJet | VND 1.30T PAT (+697% YoY) | ~USD 81M PAT (+51% YoY) | UK High Court USD 181.8M FW Aviation judgment Apr 2025 |
| Bamboo Airways | Restructuring loss | Targeting break-even 2025 | Cap-table opaque; FLC-return framing uncertain; CEO exit-ban Sep 2024 (since resolved) |
| Vietravel Airlines | Not separately disclosed | T&T-era profitability TBC | 3-aircraft fleet operationally fragile; rebrand pending Q2 2026 |
The two listed carriers (HVN, VJC) publish quarterly financials. Vietnam Airlines' IR portal is at https://www.vietnamairlines.com/th/en/vietnam-airlines/investor-relations/financial-reports; VietJet's at https://ir.vietjetair.com/Home/Menu/financial-reports. The two unlisted carriers (Bamboo, Vietravel) publish less; press extraction is the primary source.
Limitations of this atlas
Limitation 1 — Cirium arrival OTP vs CAA-V departure OTP are not directly comparable. Where both are cited (notably for Vietnam Airlines), the atlas labels each explicitly. Casual cross-comparisons between carriers should use only one methodology at a time.
Limitation 2 — Quarterly splits are partially data-limited. CAA-V publishes monthly bulletins but press re-publication is YTD-cumulative (H1, 7M, 9M, FY). Quarter-by-quarter splits are derivable from monthly Vietnamese-language PDFs but not undertaken in this atlas.
Limitation 3 — Bamboo pre/post-2023 is not historically comparable. Bamboo operated ~30 aircraft on long-haul through 2022-23 and ~8-11 narrowbodies on domestic + Bangkok only post-October-November 2023. The atlas reports post-restructure numbers only.
Limitation 4 — Vietravel rebrand pending. Vietravel Holdings approved full divestment and brand termination November 2025; rebrand planned Q2 2026 with new name not yet announced. The atlas uses "Vietravel Airlines (T&T-controlled, rebrand pending)" throughout. The next quarterly refresh will update.
Limitation 5 — No consumer-complaint dashboard. CAA-V does not publish baggage-mishandling rates, denied-boarding rates, or complaint volumes equivalent to US DOT's Air Travel Consumer Report. The atlas reports baggage policy and press-anecdotal complaint pattern; systematic complaint statistics are not available.
Limitation 6 — Fare history is corridor-average only. OAG publishes the HCMC-Hanoi corridor average one-way fare; CAA-V and the listed carriers do not disclose per-route RASK (revenue per ASK) in publicly extractable format. The atlas can show "USD 67 average 2025, -11% YoY"; it cannot show per-carrier-per-fare-class quarterly fare evolution.
Limitation 7 — Bamboo Airways' current legal cap-table is opaque. Press reports in 2025 reference a return-to-FLC framing following Trinh Van Quyet's reappearance, but the precise shareholding structure is not transparent. The atlas treats the June 2023 Him Lam Group takeover (debt-for-equity swap, ex-JAL chairman) as the cleanest verifiable corporate-control fact.
Limitation 8 — International carriers out of scope. Cathay Pacific, Singapore Airlines, Thai Airways, Korean Air, Japan Airlines, Eva Air, China Southern, AirAsia, and others serve Vietnam internationally and may be more reliable than Vietnamese carriers on shared routes. They are out of scope; a possible Pillar #7 in 2027.
How to use this atlas for a trip plan
For travellers planning a Vietnam itinerary involving domestic flights:
- Pick your priority dimension. Punctuality? → Bamboo. Same-day flexibility / lowest fare? → VietJet. Full-service predictability / SkyTeam? → Vietnam Airlines. Only-option route or cheapest aggregator quote? → Vietravel.
- Check the HCMC-Hanoi corridor first. It's the densest, the most-competed, and the most price-sensitive route. Fares move daily; book early but not so early that you're locked in if plans change.
- Pre-buy checked baggage if you're flying VietJet or Vietravel. Gate-counter rates are 2-3× higher than online pre-purchase.
- For high-stakes travel (Tet, Labour Day, international connections), avoid VietJet at peak. Its April 2025 record-low OTP (43.3%) was during the Reunification Day / Labour Day cluster — pattern, not anomaly.
- For multi-leg domestic itineraries, buffer between flights. The 36 safety incidents Dec 2024-Jun 2025 and the 13.1% national fleet grounded from P&W GTF inspections mean delay cascade is real.
- Watch for the 1 April 2026 Vietnam Airlines route suspensions (7 routes including Hai Phong-Phu Quoc and SGN-Rach Gia) — if your itinerary touched these, check the current schedule.
- Don't conflate the Vietnam Airlines brand with Pacific Airlines. Pacific operates separately under VNA Group with a 3-aircraft leased operation and a more limited schedule.
Quarterly refresh notes
This atlas refreshes quarterly, not annually. Vietnamese aviation data moves faster than visitor-count cycles (UNESCO, beaches) or annual safety reports.
Refresh triggers:
| Trigger | Next expected | Update scope |
|---|---|---|
| CAA-V Q3 2026 release | October 2026 | OTP / cancellation §1-§2; market share |
| Cirium 2025 OTP Annual Review | January 2027 | Cirium ranking; methodology note |
| OAG Busiest Routes 2026 | September 2026 | HCMC-Hanoi corridor seats |
| Civil Aviation Law 2025 takes effect | Post 1 July 2026 | "Enters force" → "in force"; passenger rights |
| Vietravel rebrand announcement | Q2 2026 | Carrier-name handling throughout atlas |
| Vietnam Airlines 737 MAX deliveries | 2028-2030 | Fleet trajectory |
| P&W GTF engine fleet return-to-service | Rolling 2026-2027 | System-wide pressures |
The 2027 edition will live at /guides/vietnam-airline-reliability-atlas-2027/.
Citation
This atlas is part of the Day Trips Vietnam Atlas series. Suggested citation:
Nguyen, J. (2026). Vietnam Airline Reliability Atlas 2026: On-Time Performance, Cancellations, Fleet, Fares, and Operator Stability for All 4 Domestic Carriers. Day Trips Vietnam. https://daytripsvietnam.com/guides/vietnam-airline-reliability-atlas-2026/
The underlying source log with every cited URL is at docs/research/pillar-6-sources.md in the repository (Phase 1, PR #77).
Where to read the underlying data yourself
- CAA-V monthly bulletins (Vietnamese): https://caa.gov.vn/bao-cao-thong-ke.htm
- Cirium OTP rankings: https://www.cirium.com/resources/on-time-performance-2024-review/
- Cirium 2024 OTP Annual Review PDF: https://assets.fta.cirium.com/wp-content/uploads/2025/01/02050431/2024-OTP-Annual-Review_20250101-1.pdf
- OAG Busiest Routes 2025: https://www.oag.com/busiest-routes-world-2025
- Vietnam Airlines IR: https://www.vietnamairlines.com/th/en/vietnam-airlines/investor-relations/financial-reports
- VietJet IR: https://ir.vietjetair.com/Home/Menu/financial-reports
- FAA IASA Category 1: https://www.faa.gov/about/initiatives/iasa
- Vietnam National Aviation Safety Plan 2025-2028: https://www.icao.int/sites/default/files/safety/GASP/GASP%20Library/National%20aviation%20safety%20plans/Vietnam-NASP-2025-2028.pdf
- Civil Aviation Law 2025 (Vietnamese): https://caa.gov.vn/van-ban/130-2025-qh15-30644.htm

